Terms of Service

Terms and Conditions for Using Our Website

Last Updated: October 2025

1. Acceptance of Terms

By accessing and using the Dubai Sands website (dubaisands.ae), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily access the materials on Dubai Sands' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
  • Attempt to decompile or reverse engineer any software contained on Dubai Sands' website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server
  • Use any automated systems or software to extract data from the website (scraping, harvesting, etc.)
  • Create derivative works based on the website content without authorization
  • Frame or link to the website in a way that suggests endorsement or affiliation without permission

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Dubai Sands at any time. Upon termination, you must destroy all downloaded materials in your possession, whether in electronic or printed format.

2.1 Permitted Uses

You are permitted to:

  • View and download content for personal, non-commercial use only
  • Print individual pages for personal reference
  • Share links to our content through social media or email
  • Quote brief excerpts for educational or review purposes, with proper attribution

3. Website Content

The content on this website, including but not limited to text, graphics, images, logos, and software, is the property of Dubai Sands or its content suppliers and is protected by United Arab Emirates and international copyright laws.

3.1 Accuracy of Information

While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained on the website.

Information about attractions, opening hours, prices, locations, and other details may change without notice. We recommend verifying important information directly with the relevant venues or authorities before making travel plans or decisions.

3.2 Content Updates

We regularly update our website content, but we do not guarantee that all information is current at all times. We are not responsible for any loss or inconvenience resulting from reliance on outdated information.

3.3 Third-Party Content

Our website may contain links to third-party websites, services, or resources. We are not responsible for the content, privacy policies, or practices of these third-party sites. Your use of third-party sites is at your own risk.

Inclusion of links to third-party websites does not imply endorsement, approval, or control by Dubai Sands. We encourage you to review the terms and privacy policies of any third-party websites you visit.

3.4 User-Generated Content

If our website includes features that allow users to submit comments, reviews, or other content, you retain ownership of your content but grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content on our website and in our marketing materials.

4. User Conduct

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes:

  • Harassing or causing distress or inconvenience to any person
  • Transmitting obscene or offensive content
  • Disrupting the normal flow of dialogue within our website
  • Posting or transmitting any material that infringes any intellectual property rights
  • Using the website in any manner that could damage, disable, or impair the website
  • Introducing viruses, malware, or other harmful code
  • Attempting to gain unauthorized access to our systems or networks
  • Collecting or harvesting information about other users
  • Violating any applicable local, national, or international laws or regulations
  • Impersonating any person or entity or misrepresenting your affiliation with any entity

4.1 Consequences of Violation

Violation of these terms may result in immediate termination of your access to the website, legal action, and reporting to appropriate law enforcement authorities. We reserve the right to investigate violations and cooperate with law enforcement agencies.

5. Intellectual Property Rights

All intellectual property rights in the website and its content, including but not limited to copyright, trademarks, trade names, and designs, are owned by Dubai Sands or its licensors. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from this website without our prior written consent.

6. Disclaimer

The materials on Dubai Sands' website are provided on an 'as is' basis. Dubai Sands makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Dubai Sands does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

7. Limitations of Liability

In no event shall Dubai Sands or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Dubai Sands' website, even if Dubai Sands or an authorized representative has been notified orally or in writing of the possibility of such damage.

7.1 Types of Damages Excluded

To the maximum extent permitted by law, Dubai Sands shall not be liable for:

  • Direct, indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, use, goodwill, or other intangible losses
  • Damages resulting from your use or inability to use our website
  • Damages resulting from unauthorized access to or alteration of your transmissions or data
  • Damages resulting from the actions of third parties
  • Any other damages arising from the use of information on our website

7.2 Maximum Liability

If, notwithstanding the foregoing limitations, Dubai Sands is found liable for any damages, our total liability shall not exceed the amount you paid to access our website (if any) in the twelve months preceding the claim, or AED 100, whichever is greater.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

8. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Dubai Sands. Dubai Sands has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Dubai Sands shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

9. Prohibited Uses

You may not use our website:

  • In any way that violates any applicable national or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website

10. Indemnification

You agree to indemnify, defend, and hold harmless Dubai Sands, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the website or violation of these Terms.

11. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the website will cease immediately.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

15. Entire Agreement

These Terms constitute the entire agreement between you and Dubai Sands regarding the use of our website and supersede all prior and contemporaneous written or oral agreements between you and Dubai Sands.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: [email protected]
  • Address: Dubai Marina, Dubai, United Arab Emirates
  • Phone: +971 4 981 0438

17. Dispute Resolution

17.1 Negotiation

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties shall first attempt to resolve the matter through good faith negotiations.

17.2 Arbitration

If the parties cannot resolve the dispute through negotiation within 60 days, any dispute shall be referred to and finally resolved by arbitration under the rules of the Dubai International Arbitration Centre (DIAC), which rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat of arbitration shall be Dubai, UAE. The language of the arbitration shall be English.

17.3 Court Jurisdiction

Notwithstanding the arbitration provision above, either party may seek injunctive relief or other equitable remedies from the courts of Dubai, UAE, at any time to protect its intellectual property rights or to prevent irreparable harm.

18. Force Majeure

Dubai Sands shall not be liable for any failure or delay in performance under these Terms which is due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, or extreme weather conditions
  • War, terrorism, riots, or civil unrest
  • Government actions, laws, regulations, or restrictions
  • Strikes, labor disputes, or industrial action
  • Failure of telecommunications or internet services
  • Cyber attacks, hacking, or security breaches
  • Epidemics, pandemics, or public health emergencies

19. Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms, or any rights or obligations hereunder, at any time without notice. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

20. Waiver

No waiver by Dubai Sands of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by Dubai Sands to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

21. Notices

Any notices required or permitted under these Terms must be in writing and delivered either:

  • By email to [email protected] (with confirmation of receipt)
  • By registered mail to Dubai Marina, Dubai, United Arab Emirates
  • By posting a notice on our website for general notices applicable to all users

22. Relationship of Parties

Nothing in these Terms shall be construed as creating a partnership, joint venture, employment relationship, or agency relationship between you and Dubai Sands. You are an independent user of our website and have no authority to bind Dubai Sands in any way.

23. Acknowledgment

By using our website, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them. If you do not agree to these Terms, you must not use our website.

24. Language

These Terms are provided in English. In the event of any conflict between the English version and any translation, the English version shall prevail.